So I went to the IT Show at Suntec yesterday.
I figured since I was there, I might as well re-contract my M1 mobile plan and maybe get a free phone.
I queued up to get a queue number from a machine. After registering, instead of a piece of paper with my queue number, I received an SMS:
Two hours and 14 minutes?!
Are you kidding me?
I haven't queued that long for anything since paying my last respects to LKY for SG50.
Someone working for M1 told me there were 300 people ahead of me.
I wanted to cancel my queue number, but then thought, why bother?
I left Suntec but then returned two hours later because I changed my mind about buying something at the IT Show.
I looked at the M1 signboard to check the queue number.
This photo was taken at 6.10pm, two hours and 45 minutes after I received my queue number - and more than 100 people were still ahead of me.
I gave up and left the IT Show again.
At 8.07pm, I received this SMS when I was nowhere near Suntec.
"Come back to the M1 Roadshow"? Are you kidding me?
This was four hours and 42 minutes after I received my queue number, more than double the original estimated waiting time.
Eleven minutes later, I received another SMS.
Why does M1 even bother?
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